SHIPPING

Once your order has been dispatched, you will receive a confirmation email with all the details of your order.

We strive to make sure that you receive your order within our stated time frames. Please note that during busy periods, delivery might take a little longer than usual. Unfortunately, we have no control over the shipment times for your order. However, if you believe that your item may be taking longer than you thought to arrive, please email us ASAP and we will track your order for you as quickly as possible.

If your item has been lost in the post or damaged upon arrival, please email us sales@twisted-gecko.co.uk and we will do our best to get a new item out to you as quickly as possible.